DOWHAT : SMART HOTEL INTEGRATION PLATFORM for DX of the Hotel and Accommodation industry
DOWHAT is a company that develops the digital transformation platform, DOWHAT, which creates a smart user experience and value by introducing it to various hospitality industries such as hotels, postpartum care centers, high-end housing, offices, and living accommodations.
DOWHAT is a highly complete hotel DT solution and integrated platform, researched and developed for three years by a full-stack IT developer, 15 years of experience, who loves hotels and travel, space and industrial designers, marketing planners, and hotel operation experts.
DOWHAT provides an integrated platform, prepared for various scenarios for customers, hotel operators, and hotel workers.
DOWHAT maximizes the smart hotel experience provided to customers based on 'smart operation solutions that help efficient work, management and operation' for hotel workers and operators. We provide services and products for customers, as well as various local tourist information and restaurant information via smartphones and tablet PCs.
An efficient and stable operating system improves the quality of customer service. This enables us to provide beneficial experience services to our customers, and helps us to innovatively improve the marketing and sales of our business sites proactively. By integrating with numerous hardware and software solutions used in the existing hospitality industry, we provide customized offers according to customer information.
When a customer requests amenity or room service through a tablet or mobile app installed in the room, the data is sent directly to the person in charge of the relevant department, providing a smart hospitality service which can efficiently prepares the service.
DOWHAT can provide smart mobile key service for door locks, keyless system, and can be integrated to room control solutions, such as light, temperature, curtain, etc, and also provides non-face-to-face functions such as smart check-in and check-out(RMS, door lock, PMS integration interlocking).
Since DOWHAT is a service powered by a cloud server, it can be used immediately when inside a stable WIFI environment, without complex construction.
DOWHAT enables the ESG management of the hotel and the nearby regions by creating an environment for the smart marketing channel, where customers can conveniently access and consume content and products of local business owners. The purpose of DOWHAT is to create an ecosystem where everyone can synergize
DOWHAT provides personalized recommendation service through the big data collected from customers' smart hotel experience, allowing the hotel to provide content and services that fit the customer's taste and lifestyle, improving the overall impression of the hotel, making them to revisit.
Currently, within one year of launch, 15 hotels and 1 premium postpartum care center have contracted to use our platform sequentially in about 4,600 guest rooms. DOWHAT currently provides 7 language translation for foreign visitors, and is currently improving the model to suit better for hotels overseas.
The platform that connects hotels and customers, and connects regions and hotels. DOWHAT.
Experience every hotel services with a finger snap. DOWHAT.