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Biz News

Dr. Song expands mental health kiosk ‘Woromi V2’ service

Dr. Song's AI consultation-type empathy service kiosk 'Woromi'
Dr. Song's AI consultation-type empathy service kiosk ‘Woromi’

Dr. Song, a company specializing in AI mental health solutions, announced that it will expand its services by introducing mental health kiosk ‘Woromi V2’.

Last year, Dr. Song launched ‘Woromi’, a consultation kiosk that provides answers tailored to each user’s characteristics. When a user talks about a concern through voice, the system analyzes the concern and provides a consultation answer. The answer is provided in the form the user wants in various versions such as famous sayings, Shin Saimdang, future me, Socrates, comedian, and meditator. The answers generated in this way are not just one-time use, but users can download them with a QR code and keep them in their personal collection.

For example, ‘I don’t think my college major is a good fit. When entering the question ‘How can I find my aptitude?’ and then selecting Shin Saimdang mode, ‘There will be many times when you feel difficult because the route you are taking or the surrounding environment you are staying in do not suit you. However, the answer to solving that problem can only come from within yourself. If you want to look into your natural tendencies, such as tastes, talents, and values, why not try participating more actively in various activities?' Of course, even if you select the same mode with similar concerns, you will not get the same answer; instead, a different answer will be generated each time.

Woromi differentiates itself in that, in addition to pre-set basic tests, additional customized tests are possible depending on the characteristics of the customer, and even the type of answer can vary. In addition, with the recent introduction of WiMi V2, natural language-based psychological counseling has been upgraded to the existing AI counseling-type empathy service, and the service has been expanded to include questionnaires on stress and depression, counseling for concerns, and AI free conversation.

Wiomi, an AI psychological counseling kiosk, uses the optimal models for each topic of concern, such as ChatGPT, Naver Hyperclova In addition, you can monitor prohibited words and keywords related to mental health, and you can also view and monitor daily worry statistics on the administrator page. It is an AI-based psychological care service that covers everything from mental health diagnosis to prevention and resolution.

Dr. Song CEO Yoon Hyeon-ji said, “Even if you need counseling for your concerns, it is not easy to go to a center or hospital and deal with them proactively.” He added, “It is an opportunity to more conveniently share your concerns and develop mental strength through WiMi.” “I hope it increases,” he said.

Meanwhile, Dr. Song's AI psychological analysis kiosk is currently available for use in public institutions such as Pyeongtaek City Hall, Pyeongtaek An Central Public Health Center, and Songtan Public Health Center, as well as the Seocho Youth Center, Green Computer Academy and Art Academy, and Dongguk University Department of Information and Communication Engineering. You can.

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Biz News

Dr. Song launches ‘Doctor Order’, an AI voice recognition kiosk for easy ordering

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AI voice recognition kiosk doctor order demonstration

Dr. Song, an artificial intelligence (AI) specialist company, announced that it will launch a kiosk equipped with voice recognition and natural language processing artificial intelligence technology that allows easy ordering by speaking. · The newly launched artificial intelligence voice recognition kiosk 'Doctor Order' is an innovative product that puts user convenience first. This barrier-free kiosk is especially useful for older people or people who have difficulty using traditional kiosks. It was developed by combining advanced voice recognition technology with a friendly and easy-to-use interface so that all users can easily access and use it.


The biggest feature of Doctor Order is that you can place orders using just your voice. Users can place orders one by one through voice, and multiple options and complex orders are also possible. If you order ‘1 cup of iced Americano’ at the kiosk, your order will be completed in 3 seconds.


The ordering process is simple and fast, so users can use it conveniently. In particular, older people who have difficulty with the traditional button-clicking method can receive a more intuitive and convenient experience by being able to order through voice recognition as if speaking to a person.


‘Noise filtering’ technology was applied to improve voice recognition performance in noisy places, and ‘automatic spelling correction’ and ‘similar word recognition’ technology were applied to increase the recognition rate of menus and orders. Based on the AI ​​natural language understanding engine, words such as ‘ice Americano’ as well as ‘cold’ and ‘refreshing’ are processed as entities. The function that analyzes orders, extracts keywords, matches them to slots, and processes them utilizes its own patented technology.


In addition, deep learning learning and the use of large language models (LLM) on order-processing data sets can be used to better understand and process user orders. Dr. Song uses multimodal AI technology to recognize regular customers through facial recognition and extracts the mouth shape of the kiosk orderer to apply for a patent for a product that dramatically improves voice recognition performance and plans to commercialize it in 2024. /p>


Voice recognition kiosks are expected to be competitive in kiosks for the disabled (barrier-free kiosks) following the enforcement of the Anti-Discrimination Against Persons with Disabilities Act, which is scheduled to be mandatory in public, medical, and financial institutions from January 2024. In terms of hardware, it is possible to implement a barrier-free kiosk at a competitive price compared to other companies by simply adding a custom microphone.


Dr. Song, which developed the voice recognition kiosk, holds a number of patents related to natural language processing technology, and developed this product based on development know-how accumulated through many years of related project experience. . It was selected for the Magok Smart City Living Lab project hosted by the Seoul Economic Promotion Agency in 2023 and received satisfaction scores from about 60 elderly and disabled people in all categories of the usability scale consisting of satisfaction, efficiency, error prevention, ease of learning, and memorability.


The launch of Doctor Order is significant not only in terms of technological advancement, but also in terms of social inclusiveness. The application of AI technology for the digitally disadvantaged is expected to be an opportunity to take a step forward into a digital world that is easily accessible to people of all ages and abilities.


Dr. Song CEO Yoon Hyun-ji said, “I always felt uncomfortable using kiosks. “By using voice recognition, natural language processing, and kiosk technology that we have been researching and developing, we have created a product that improves kiosks that are often used in daily life but were inconvenient,” he said. “We will continue to create products that can be experienced by using artificial intelligence in daily life.” “We plan to develop it,” he said.

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